After discovering a Poly & Bark leather sofa on Amazon recently, and including it in our list of the Top Ten Leather Sofas on Amazon for Under $2000, I decided to do a little more digging on Poly & Bark. I had never heard of the company before, and while the sofas looked quite stylish, I had reservations based on the price-point.
So, are Poly & Bark's leather sofas any good?
Based on our research, we discovered that Poly & Bark offers good quality and overall durability at an affordable price point. Poly & Bark uses full grain leather in the construction of its sofas, while customers appear to have had an overall good experience with the company.
A newer entrant to the world of online furniture retailing, Poly and Bark has quickly made a name for itself, by offering good quality leather pieces at an attractive price point.
Let's dig in and provide more details on the quality of Poly & Bark's leather furniture.
What's The Background Of Poly & Bark?
Honestly, the company's website is very vague about their background. No details on when they started, leaders of the company, or any information regarding their management team. Mostly a lot of boiler plate info about design, quality and sustainability. For a real furniture manufacturer, I'd expect to see a bit more substance.
After digging a bit, I find that the CEO is a man named Dov Coleman, but really not much more about him. I find it odd that I can't even find one interview for Mr. Coleman surrounding his company. For many consumers, they don't really care about the founders or the leaders of a company, but I just find it odd that there is such a lack of information on the company.
Interestingly enough, I stumbled upon a Reddit post that made me think of this company a bit differently.
The Reddit user made a guess that Poly and Bark might indeed just be a dropshipper of other manufacturer's product. They pointed to this one comparison of a sofa on Wayfair and their Napa sofa. Looks like identical photos, and certainly looks like the same couch being sold under different brand names.
UPDATE To The Original Post
Poly and Bark contacted me to stress that they are not a drop-shipper, that they source from other locations aside from China, and that they also design and source all of their own furniture. However, they do sell their products to other manufacturers that will white label their sofas with a different brand name. A case in point is the aforementioned example for which Poly & Bark sells sofas to Wayfair, which is sold by Wayfair under a different brand name.
Who Makes Furniture For Poly & Bark?
Based on my discussions with Poly & Bark, it appears that they are indeed designing their own furniture. They have told me that they have a warehouse in California and their headquarters is in Miami.
Now if you look closely at the FAQ page of Poly & Bark, you get some more information on furniture sourcing.
First, there is this--- 'Our products are manufactured in India, Vietnam, Malaysia, Turkey, Indonesia, China, and Taiwan'.
All of the cheaper Direct to Consumer furniture retailers are sourcing from the same locations in China.
So, is there an element of dropshipping with Poly & Bark?
This comment from Redditor intheheartoftheheart claims that the majority of all of the furniture online retailers are reselling similar products from the same factories in China.
"They're just resellers. My wife used to design furniture at corporate for West Elm. She knows the exact factories in China these are made at because they created similar pieces for them (with higher quality leather and slightly different legs but the same thing otherwise). Just about every piece of furniture you see from WestElm, CB2, C+B, any of these silly D2C brands, comes from just two cities and about 7 factories in China. Unless you are serious about investing in heirloom pieces, I just advise clients to buy cheaply and replace every 3 years as the trends recycle."
Still, Poly & Bark denies this, just that they are selling their products to multiple online vendors, so it is quite possible that the aforementioned Redditor has it wrong.
Whatever the case, and if even if they are all selling very similar products, we need to worry about the product itself and determine whether its quality is worthy of purchasing.
What's The Quality Of Poly & Bark's Leather Furniture?
Poly & Bark's leather sofas come in either a choice of Full-grain pure-aniline or semi-aniline dyed Italian leather. As discussed in our guide to leathers for sofas, pure-aniline leather has less protection, but will develop a beautiful patina over time.
Poly & Bark does not mention anything about splits on the back of the sofa (a good sign) and they do not that the frame is made from 'rubberwood'. Note that Poly & Bark has a good guide on leathers here as well.
Now, Poly & Bark lets you order a free swatch so that could help anyone answer questions at least in regards to the leather used. I did receive my swatch and while still only a small sample, it appeared to be good quality leather.
Is Poly & Bark Legit?
Poly & Bark is an online only furniture retailer that has been in business since 2016. They specialize in living room, dining room, bedroom and workspace furniture along with various types of modern home decor with sleek designs.
The company is listed on Trust Pilot, however with only four reviews. They are also listed on the BBB website, but also with only three reviews and six complaints.
What Do Customers Say About Poly & Bark?
If you take a look at the reviews of the Poly & Bark Napa leather sofa on their website, the consensus appears to be that consumers love the product. With hundreds of reviews and a 4.8 star rating, I always get a bit skeptical when a company has control over the reviews. There are a few one star ratings but that is mostly about delivery and shipping and no complaints I can see about overall quality.
Thus I stepped outside of their website to see what people say when reviews are not completely under control.
One Yelp reviewer says that "the napa sofa is beautiful, comfortable and affordable" and overall have given Poly & Bark a 4.8 out of 5 stars.
Facebook reviewers also are very fond of the company with 5 out of 5 stars on 87 reviews. Again not a massive amount of reviews, but overall the reviews do seem genuine. This is one example but seems to be a consensus on happiness regarding quality.
However, it does appear that shipping is the biggest complaint among their customers. Here is one example that complains about the customer service at Poly and Bark.
Ultimately, I think the consensus is while maybe not the highest quality product (we would still like more clarification into the overall materials used) the products are quite stylish and affordable.
Poly & Bark is one of many newer online furniture retailers that sources (and potentially dropships) from China, thus we can guarantee that their leather sofas might have some durability issues over time.
Care to share a Poly and Bark review? Please comment below to let us know what you think or feel free to email me at email@example.com.
Article vs Poly And Bark: Which One Is Better?
Based on our reviews, we have Article rated with a total score of 4 out of 5, versus Poly & Bark, which we have scored a 3.5/4. Both are good options for online retailers, but we give Article the slight overall edge, based on our evaluation of overall sofa quality and customer reviews. Thus, it's a close call, so if you have your heart set on a piece from Poly & Bark, I'd say go for it.
Note that Burrow is also a close competitor to Article and Poly & Bark.
What's The Warranty On Poly & Bark's Leather Furniture?
Poly & Bark does have a great offer, allowing consumers to try a leather sofa in their home for 100 days. If not happy with the purchase, they can return it to Poly & Bark, no questions asked. Here is more on their return policy.
100 days is great and all, but the whole point of a warranty is that a company is standing by the longevity of their products. They do offer a 1-Year Manufacturers Warranty and a 10-Year Limited Warranty on leather sofas.
This ultimately seems a bit better than a lot of the online leather furniture stores we have reviewed, so this is certainly a positive.
Does Poly & Bark Offer Discounts?
Poly and Bark currently offers first time customers $25 off a $100+ purchase, which you can sign up for on their website. In addition, I would suggest checking out their sale and clearance section, as occasionally you might find leather sofas at a discount. They do sometimes offer seasonal promotions, so I suggest subscribing to their email list to get updates on any offers.